Last updated: October 2025
1. Introduction
This Privacy Policy explains how Acotral-Medical Supply (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit our website www.elteus.com or interact with our recruitment services.
We are committed to protecting your privacy and ensuring that your personal information is processed in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
2. Data Controller
Acotral-Medical Supply
Pierre des Moines 3
1390 Grez-Doiceau, Belgium
Email: info@elteus.com
3. Data We Collect
We collect and process the following categories of personal data:
- Identification and contact data: name, surname, email address, phone number.
- Professional data: CV, work experience, diplomas, certificates, professional references, and language skills.
- Technical data: IP address, browser type, device information, and browsing activity (via cookies and analytics).
We do not intentionally collect sensitive health-related information, unless explicitly provided by the candidate as part of their job application and relevant to the recruitment process.
4. Purpose of Processing
We collect and process personal data for the following purposes:
- To review and evaluate job applications from healthcare professionals.
- To match candidates with relevant job opportunities in hospitals and medical institutions.
- To communicate with candidates during the recruitment process.
- To share candidate information with partner hospitals and clinics when a candidate is shortlisted.
- To maintain internal records and statistics to improve our services (including via Google Analytics).
We do not use personal data for marketing or newsletter purposes.
5. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Consent (Article 6.1.a GDPR): when candidates voluntarily submit their data through our contact or application forms.
- Legitimate interest (Article 6.1.f GDPR): to facilitate recruitment and match candidates with potential employers.
- Contractual necessity (Article 6.1.b GDPR): when processing is required to take steps prior to entering into a contract.
6. Data Sharing
Your personal data may be shared with:
- Hospitals and medical institutions that have open positions and are evaluating your application (only if you have been shortlisted).
- Service providers and partners assisting us with hosting, analytics, and communication (e.g. One.com, Google Analytics).
All third parties are bound by confidentiality obligations and process data according to GDPR standards.
7. Data Storage and Transfers
All personal data is securely stored on One.com servers located in the European Union.
If a data transfer occurs outside the EU (e.g. to partner hospitals in non-EU countries), we ensure appropriate safeguards in line with GDPR (such as contractual clauses or explicit consent).
8. Data Retention
We retain candidate data for a maximum period of 12 months (1 year) after the end of the recruitment process, unless legal obligations require longer storage.
After this period, data is automatically deleted or anonymized.
9. Your Rights
Under the GDPR, you have the following rights:
- Right of access – to know what data we hold about you.
- Right of rectification – to request correction of inaccurate or incomplete data.
- Right of erasure (“right to be forgotten”) – to request deletion of your data.
- Right to restrict or object to processing.
- Right to data portability – to receive your data in a structured, commonly used format.
To exercise these rights, please contact us at info@elteus.com.
10. Cookies and Analytics
Our website uses Google Analytics to collect anonymous information about site usage (such as page visits and traffic sources).
Cookies are small text files stored on your device to help us analyze website performance and improve user experience.
You can control or delete cookies in your browser settings. By continuing to use our site, you consent to the use of these analytics cookies.
11. Data Security
We take appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
These include secure hosting, data encryption, and limited access to authorized personnel only.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on www.elteus.com with the “last updated” date at the top of this page.
13. Contact
For any questions or concerns about this Privacy Policy or your personal data, please contact:
Acotral-Medical Supply
Pierre des Moines 3
1390 Grez-Doiceau, Belgium
Email: info@elteus.com