Last updated: October 2025
1. Introduction
At Acotral-Medical Supply, we take data protection seriously.
This page explains how we comply with the General Data Protection Regulation (EU) 2016/679 (GDPR) and how you can exercise your rights regarding your personal data.
We are committed to processing all personal data lawfully, fairly, and transparently, ensuring full respect for the privacy of every candidate, partner, and visitor to our website www.elteus.com.
2. Data Controller
Acotral-Medical Supply
Pierre des Moines 3
1390 Grez-Doiceau, Belgium
Email: info@elteus.com
We are responsible for collecting, storing, and processing your personal data in compliance with applicable laws.
3. Our Commitment Under GDPR
We ensure that:
- Personal data is collected for specific and legitimate purposes.
- Only data that is necessary for these purposes is processed.
- Data is kept accurate and up to date.
- Data is stored securely and protected against unauthorized access or loss.
- Data is retained only as long as necessary (typically 12 months for recruitment applications).
For more details, please read our Privacy Policy and Cookie Policy.
4. Your Rights Under GDPR
As a data subject, you have the following rights:
Right of Access
You can request confirmation of whether we process your personal data and obtain a copy of it.
Right of Rectification
You can ask us to correct or update any inaccurate or incomplete data we hold about you.
Right to Erasure (Right to be Forgotten)
You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
Right to Restrict Processing
You can request that we temporarily limit how we process your data in specific circumstances.
Right to Data Portability
You can request to receive your personal data in a structured, commonly used, and machine-readable format to transmit it to another controller.
Right to Object
You can object at any time to the processing of your personal data based on our legitimate interests.
Right to Withdraw Consent
Where processing is based on consent (e.g., when submitting a job application), you may withdraw that consent at any time.
5. How to Exercise Your Rights
To exercise any of these rights, please contact us by email at:
📧 info@elteus.com
We will respond to your request within 30 days in accordance with GDPR regulations.
In some cases, we may require additional information to confirm your identity before processing your request.
If you are not satisfied with our response, you have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de Protection des Données):
https://www.autoriteprotectiondonnees.be
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
All data is hosted securely on One.com servers located within the European Union.
7. Data Transfers Outside the EU
If we transfer your personal data to hospitals or institutions outside the European Union, we ensure that such transfers comply with GDPR requirements through contractual clauses or explicit consent.
8. Automated Decision-Making
We do not use automated decision-making or profiling in our recruitment processes.
Every application is reviewed by a human recruiter before being shared with any partner hospital or employer.
9. Updates to This Statement
We may update this GDPR Compliance Statement to reflect legal changes or updates to our practices.
The latest version will always be available on www.elteus.com.
10. Contact
For any questions regarding GDPR compliance or personal data protection, please contact:
Acotral-Medical Supply
Pierre des Moines 3
1390 Grez-Doiceau, Belgium
Email: info@elteus.com